We at Nocative, LLC (together with our affiliates, “Nocative”, “we”, “our” or “us”) respect your privacy and are committed to keeping secure any information we obtain from or about you. This Privacy Policy describes our practices with respect to Personal Data that collected when you use our website, applications, and services (collectively, “Services”), including the Content Marketplace (“Craft”), Chat Forum (“Forum”), and Fiction Archive (“Fiction”).

1. Personal Data we collect

We collect personal data relating to you (“Personal Data”) as follows:

Personal Data You Provide:

• Account Information: When you created an account with us, we do not collect information like email, phone number, home address about you. Users must be 16 or older, per the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect data from users under 16. If we learn a user is under 16, we will delete their data. When selling on "Craft", an optional KYC can be performed to gain a "Verified" status, which requires real name, contact information, date of birth, billing document, and a picture (collectively, "Account Information"). KYC is not required for registration or general use.
• Communication Information: If you contact us (e.g., via email or social media), we collect your name, contact information, and message contents (“Communication Information”).

Personal Data from Services:

• Usage Data: We collect information about your interactions, including content viewed, features used, time zone, country, access times, user agent, device type, and connection details.
• Cookies and Similar Technologies: We use cookies to operate Services, maintain preferences (even without an account), and improve experience. You can manage cookie preferences via browser settings.

2. How we use Personal Data

We use Personal Data to:

• Provide, analyze, and maintain Services (e.g., respond to inquiries).
• Prevent fraud, illegal activity, or misuse, and protect system security.
• Comply with legal obligations and protect the rights, privacy, safety, or property of users, Nocative, or third parties.
• Aggregate or de-identify Personal Data for analytics, feature improvement, or research, ensuring it cannot re-identify you unless required by law.

3. Retention

We retain Personal Data only as needed to provide Services, resolve disputes, ensure safety/security, or comply with legal obligations. Retention depends on:

• Purpose (e.g., service delivery).
• Data amount, nature, and sensitivity.
• Risk of harm from unauthorized use/disclosure.
• Legal requirements.

4. Security

We implement reasonable technical, administrative, and organizational measures to protect Personal Data from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is fully secure. Use caution when sharing information. We are not responsible for circumvention of privacy settings or third-party website security.

5. How to contact us

Email us via the link on our website or message us on social media. For COPPA-related inquiries, contact us to review or delete data of users under 16. We value your feedback.